Last Updated: October 2, 2025
1. Introduction
Welcome to Alameda Games. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and games, including Zombie Crash and other titles.
By downloading, installing, or using our applications, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our applications.
2. Information We Collect
2.1 Automatically Collected Information
When you use our games, certain information may be automatically collected:
- Device Information: Device model, operating system version, unique device identifiers
- Usage Data: Game features used, session duration, gameplay statistics, level progression
- Technical Data: Crash reports, performance data, app diagnostics
- Advertising Data: Ad impressions, ad interactions, advertising identifiers (IDFA for iOS, GAID for Android)
2.2 Information You Provide
Our games typically do not require account creation. However, if you contact us for support, we may collect:
- Name and email address
- Device information and OS version
- Description of technical issues or feedback
3. How We Use Your Information
We use the collected information for the following purposes:
- Game Functionality: To provide and maintain game features and services
- Improvement: To analyze usage patterns and improve game performance
- Support: To respond to your questions, comments, and support requests
- Bug Fixes: To identify and fix technical issues and crashes
- Advertising: To display relevant advertisements and measure ad performance
- Analytics: To understand how users interact with our games
4. Third-Party Services
Our games use third-party services that may collect information used to identify you. These services include:
4.1 Advertising Networks
We display advertisements in our free games using third-party advertising partners. These partners may collect and use data including:
- Device identifiers (IDFA for iOS, GAID for Android)
- IP address
- Ad interaction data
- Device type and operating system
Our advertising partners may include:
- Google AdMob
- Unity Ads
- Other mobile advertising networks
4.2 Analytics Services
We use analytics services to understand game usage and improve user experience. These services may collect device information, usage patterns, and performance data.
4.3 App Stores
All downloads, purchases, and account management are handled through Google Play Store and Apple App Store. Please refer to their privacy policies for information about how they handle your data.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of data in transit
- Secure data storage practices
- Regular security assessments
- Limited access to personal information
6. Children’s Privacy
Important: Our games are suitable for all ages. We do not knowingly collect personal information from children under 13 years of age (or equivalent minimum age in your jurisdiction).
Our games do not require account creation or the submission of personal information. Any data collected is limited to anonymous usage statistics used solely for game improvement purposes.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. We will take steps to remove such information from our systems.
7. Your Privacy Rights
7.1 Access and Control
You have the following rights regarding your information:
- Access: Request information about data we hold about you
- Deletion: Request deletion of your personal information
- Correction: Request correction of inaccurate information
- Opt-Out: Opt out of personalized advertising
7.2 Advertising Preferences
For iOS users: You can limit ad tracking by going to Settings → Privacy & Security → Tracking and disabling “Allow Apps to Request to Track.” You can also reset your advertising identifier in Settings → Privacy & Security → Apple Advertising.
For Android users: You can opt out of personalized ads by going to Settings → Google → Ads and enabling “Opt out of Ads Personalization.” You can also reset your advertising ID in the same menu.
7.3 Data Deletion
To delete your data or exercise your privacy rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Data Retention
We retain collected information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods for legal, regulatory, or technical requirements.
Anonymous usage data and analytics may be retained indefinitely for game improvement purposes. Crash reports and technical data are typically retained for 90 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our games, you consent to the transfer of your information to these countries.
We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
10. In-App Purchases
Some of our games may offer in-app purchases to remove advertisements or unlock premium features. All payment processing is handled securely through Google Play Store or Apple App Store. We do not collect or store your payment information.
Purchase records are maintained by Google/Apple and can be managed through your account settings. For refund requests, please contact Google Play Support or Apple Support directly.
11. Cookies and Tracking Technologies
Our mobile games do not use cookies. However, third-party services integrated into our games (such as advertising networks) may use tracking technologies including device identifiers and similar technologies to collect information about your device and game usage.
12. Links to Other Services
Our games may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically. Your continued use of our games after any changes indicates your acceptance of the updated policy.
14. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your privacy rights
Note: We do not sell personal information to third parties.
To exercise your CCPA rights, please contact us at [email protected].
15. European Union Users (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR) including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us at [email protected].
Legal Basis for Processing: We process your data based on:
- Consent (for personalized advertising and analytics)
- Legitimate interests (for game improvement and support)
- Contract performance (to provide game services)
16. Brazilian Users (LGPD)
If you are located in Brazil, you have rights under the Lei Geral de Proteção de Dados (LGPD) including rights to access, correct, delete, and port your personal data. To exercise these rights, please contact us at [email protected].
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:30 PM
Company: Alameda Games
We will respond to your inquiry within 30 days.
18. Data Protection Officer
For privacy-related inquiries specifically regarding GDPR compliance or data protection matters, you may contact our data protection representative at [email protected].
19. Supervisory Authority
If you are located in the European Union and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
20. Consent
By using our games, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our games and uninstall them from your device.
For users in jurisdictions requiring explicit consent, your continued use of our games after being presented with this Privacy Policy constitutes your informed consent to our data practices as described herein.